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لِين در مراقبت‌های بهداشتی×کارت امتیازی متوازن در مراقبت‌های بهداشتی×
حوزهمدیریت خدمات سلامتمدیریت خدمات سلامت
خانوادهProcess / pipelineProcess / pipeline
سال پیدایش19881992
پدیدآورTaiichi Ohno, Toyota Production SystemRobert Kaplan, David Norton
نوعContinuous improvement methodologyStrategic planning and management framework
منبع بنیادینOhno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
نام‌های دیگرLean Healthcare Management, Healthcare LeanHealthcare BSC, Balanced Scorecard Healthcare
مرتبط55
خلاصهLean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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ScholarGateمقایسهٔ روش‌ها: Lean Healthcare · Balanced Scorecard in Healthcare. بازیابی‌شده در 2026-06-20 از https://scholargate.app/fa/compare