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مقیاس فرسودگی هیجانی×پرسشنامه رضایت شغلی×
حوزهرفتار سازمانیرفتار سازمانی
خانوادهProcess / pipelineProcess / pipeline
سال پیدایش19811985
پدیدآورChristina Maslach and Susan E. JacksonPaul E. Spector
نوعSelf-report questionnaireSelf-report questionnaire
منبع بنیادینMaslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. DOI ↗Spector, P. E. (1985). Measurement of human service staff satisfaction: development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713. DOI ↗
نام‌های دیگرMBI-EE, Emotional Exhaustion SubscaleJSS
مرتبط55
خلاصهThe Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems.The Job Satisfaction Survey (JSS) is a 36-item, multidimensional self-report questionnaire developed by Paul Spector in 1985. It assesses nine facets of job satisfaction including pay, promotion, supervision, work itself, fringe benefits, coworkers, communication, working conditions, and management. The JSS has become one of the most widely used job satisfaction instruments in organizational research and practice.
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ScholarGateمقایسهٔ روش‌ها: Emotional Exhaustion Scale · Job Satisfaction Survey. بازیابی‌شده در 2026-06-20 از https://scholargate.app/fa/compare