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Teoría de Colas en la Atención Sanitaria×Lean en la atención médica×
CampoGestión sanitariaGestión sanitaria
FamiliaProcess / pipelineProcess / pipeline
Año de origen19091988
Autor originalAgner Krarup ErlangTaiichi Ohno, Toyota Production System
TipoStochastic modeling and optimization techniqueContinuous improvement methodology
Fuente seminalErlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
AliasHealthcare Queuing, Queue Management HealthcareLean Healthcare Management, Healthcare Lean
Relacionados55
ResumenQueuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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ScholarGateComparar métodos: Queuing Theory in Healthcare · Lean Healthcare. Recuperado el 2026-06-20 de https://scholargate.app/es/compare