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Análisis de Segmentación de Mercado×Valor del Ciclo de Vida del Cliente×
CampoMarketingMarketing
FamiliaProcess / pipelineProcess / pipeline
Año de origen19801996
Autor originalPhilip Kotler and William Perreault Jr.Robert Blattberg and John Deighton
TipoStatistical segmentation methodologyFinancial modeling methodology
Fuente seminalWedel, M., & Kamakura, W. A. (2002). Introduction to the Special Issue on Market Segmentation. International Journal of Research in Marketing, 19(3), 181-183. DOI ↗Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191
AliasCustomer Segmentation, Market PartitioningCLV, LTV, Customer Value
Relacionados55
ResumenMarket Segmentation Analysis is a systematic approach to dividing a heterogeneous market into smaller, homogeneous groups (segments) that share similar needs, behaviors, preferences, or characteristics. Developed through advances in statistical clustering and customer analytics, this methodology enables companies to tailor marketing strategies, product offerings, and customer experiences to specific audience groups rather than treating the market as a single entity.Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.
ScholarGateConjunto de datos
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  2. 3 Fuentes
  3. PUBLISHED
  1. v1
  2. 3 Fuentes
  3. PUBLISHED

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ScholarGateComparar métodos: Market Segmentation Analysis · Customer Lifetime Value. Recuperado el 2026-06-18 de https://scholargate.app/es/compare