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Escala de Satisfacción con el Aprendizaje Electrónico×Escala de Compromiso en Redes Sociales×
CampoSistemas de informaciónSistemas de información
FamiliaProcess / pipelineProcess / pipeline
Año de origen20082011
Autor originalBolliger, Halupa, Chi & KilduffHollebeek; Zhang & Zhu
TipoLikert-scale satisfaction measureLikert-scale engagement measure
Fuente seminalChi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗Zhang, X., & Zhu, F. (2012). Product reviews, information richness, and consumer purchasing behavior. Journal of Management Information Systems, 29(2), 7-36. link ↗
AliasELSS, Online Learning SatisfactionSocial Media Engagement, SME Scale
Relacionados44
ResumenThe E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.The Social Media Engagement Scale measures the intensity and quality of user participation and interaction with social media platforms and content. Developed by researchers including Hollebeek (2011) and informed by work on consumer engagement (Zhang & Zhu, 2012), the scale captures cognitive, emotional, and behavioral dimensions of how users interact with social platforms, brands, and online communities.
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  3. PUBLISHED

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ScholarGateComparar métodos: E-Learning Satisfaction Scale · Social Media Engagement Scale. Recuperado el 2026-06-19 de https://scholargate.app/es/compare