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Estudio de Efectividad Publicitaria×Puntuación Neta del Promotor×
CampoMarketingMarketing
FamiliaProcess / pipelineProcess / pipeline
Año de origen1990s2003
Autor originalMarketing Science Institute and Media Effectiveness researchersFrederick F. Reichheld
TipoExperimental and observational evaluation methodologyLoyalty metric
Fuente seminalErdem, T., & Sun, B. (2002). A Fuzzy Aspect Model for CRM System Selection. Decision Support Systems, 29(3), 475-487. link ↗Reichheld, F. F. (2003). The One Number You Need to Grow. Harvard Business Review, 81(12), 46-54. link ↗
AliasAd Effectiveness Testing, Campaign Evaluation, Marketing AttributionNPS, Net Promoter System
Relacionados54
ResumenAdvertising Effectiveness Studies are research methods designed to measure the impact of advertising campaigns on consumer awareness, attitudes, purchase intention, and sales. Developed through work in marketing science and media measurement, these studies employ experimental designs, multivariate analysis, and attribution modeling to isolate the effect of advertising from other market factors.Net Promoter Score (NPS) is a customer loyalty and satisfaction metric developed by Fred Reichheld in 2003, measured through a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The metric categorizes respondents into promoters, passives, and detractors, providing a straightforward indicator of customer advocacy and business growth potential.
ScholarGateConjunto de datos
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  2. 3 Fuentes
  3. PUBLISHED

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ScholarGateComparar métodos: Advertising Effectiveness Study · Net Promoter Score. Recuperado el 2026-06-19 de https://scholargate.app/es/compare