Process / pipelineOccupational health
Job Satisfaction Survey
The Job Satisfaction Survey (JSS) is a 36-item, multidimensional self-report questionnaire developed by Paul Spector in 1985. It assesses nine facets of job satisfaction including pay, promotion, supervision, work itself, fringe benefits, coworkers, communication, working conditions, and management. The JSS has become one of the most widely used job satisfaction instruments in organizational research and practice.
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Sources
- Spector, P. E. (1985). Measurement of human service staff satisfaction: development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713. DOI: 10.1007/BF00929796 ↗
- Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: SAGE Publications. ISBN: 978-0803973305