Think-Aloud Protocol
The Think-Aloud Protocol is a usability testing method in which participants verbalize their thoughts while completing tasks on a system. As users navigate an interface, they continuously narrate their observations, interpretations, and reasoning, allowing researchers to understand their mental models, decision-making, and frustration points. Originating from cognitive psychology research by Ericsson and Simon (1980), this method was adapted for HCI by Clayton Lewis and has become one of the most widely used techniques for identifying usability problems and understanding user behavior.
Source record
Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.
- Ericsson, K. A., & Simon, H. A. (1980). Verbal reports as data. Psychological Review, 87(3), 215–251. · DOI 10.1037/0033-295X.87.3.215
- Lewis, C. (1982). Using the 'thinking aloud' method in cognitive interface design. Technical Report RC 9265, IBM Research Center. · URL
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