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DeLone and McLean IS Success Model/Evidence
Method evidence record

DeLone and McLean IS Success Model

The DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.

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Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.

DeLone and McLean Information Systems Success Model
Taxonomic method record · process-pipeline / information-systems
  • DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. · DOI 10.1287/isre.3.1.60
  • DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30. · DOI 10.1080/07421222.2003.11045748
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Related methods

Generated from the method graph and shown as machine-suggested relations — no evidence claim is inferred.

Taxonomic bucketTAM2 Questionnairemachine-suggested · Relational suggestion, not evidence.Taxonomic bucketTechnology Acceptance Model Questionnairemachine-suggested · Relational suggestion, not evidence.Taxonomic bucketTechnology Readiness Indexmachine-suggested · Relational suggestion, not evidence.Taxonomic bucketUTAUT Questionnairemachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

2 recorded citations, copied from the method source record.

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