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E-Government Adoption Scale/Evidence
Method evidence record

E-Government Adoption Scale

The E-Government Adoption Scale (EGAS) measures citizens' willingness to adopt and use digital government services (e-permits, e-tax, e-voting, e-tourism information services, online licensing) based on Technology Acceptance Model principles (Venkatesh & Davis, 2000) extended to government contexts (Belanger et al., 2005). It operationalizes key adoption drivers: perceived usefulness, ease of use, trust in government, security concerns, and technical support. Essential for government agencies, tourism authorities, and public service digital transformation initiatives seeking to understand and overcome citizen barriers to e-service adoption.

Sources recorded, not reviewed

Source record

Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.

E-Government Adoption Scale (EGAS)
Taxonomic method record · process-pipeline / tourism-management
  • Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the Technology Acceptance Model: Four longitudinal field studies. Management Science, 46(2), 186-204. · DOI 10.1287/mnsc.46.2.186.11926
  • Belanger, F., Carter, L., & Casper, J. (2005). Citizen adoption of e-government services. Proceedings of the 38th Hawaii International Conference on System Sciences, 109c. · URL
  • Alomari, M., Sandhu, K., & Woods, P. (2012). Exploring citizen perceptions of barriers and drivers influencing the adoption of e-government services. Journal of Cases on Information Technology, 14(4), 36-48. · URL
  • Oliveira, T., Martins, R., Sarker, S., & Thomas, M. (2016). Information and communication technology adoption across the global south. Journal of Global Information Management, 24(2), 1-22. · URL
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Curated claims

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Related methods

Generated from the method graph and shown as machine-suggested relations — no evidence claim is inferred.

Same method familyCitizen Satisfaction Surveymachine-suggested · Relational suggestion, not evidence.Same method familyDestination Image Scalemachine-suggested · Relational suggestion, not evidence.Same method familyPerceived Value Scale for Tourismmachine-suggested · Relational suggestion, not evidence.Same method familyPublic Service Motivation Scalemachine-suggested · Relational suggestion, not evidence.Same method familyTourist Satisfaction Scalemachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

4 recorded citations, copied from the method source record.

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