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Community Scorecard/Evidence
Method evidence record

Community Scorecard

The Community Scorecard (CSC) is a participatory social-accountability tool for community-based monitoring of public services, in which both the users and the providers of a service rate its performance and then meet face to face to agree improvements. Developed by CARE in Malawi in the early 2000s and widely disseminated by the World Bank, it operates at the local facility level — a clinic, school, or water point — and is qualitative and dialogue-driven, generating immediate, actionable feedback rather than statistically representative ratings.

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Source record

Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.

Community Scorecard (Social Accountability)
Taxonomic method record · process-pipeline / development-studies
  • CARE (2013). The Community Score Card (CSC): A Generic Guide for Implementing CARE's CSC Process to Improve Quality of Services. Atlanta: CARE. · URL
  • Singh, J., & Shah, P. (n.d.). Community Score Card Process: A Short Note on the General Methodology for Implementation. Washington, DC: World Bank, Social Development Department. · URL
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Related methods

Generated from the method graph and shown as machine-suggested relations — no evidence claim is inferred.

Taxonomic bucketCitizen Report Cardmachine-suggested · Relational suggestion, not evidence.Same method familyParticipatory Impact Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familyParticipatory Rural Appraisalmachine-suggested · Relational suggestion, not evidence.Taxonomic bucketSocial Auditmachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

2 recorded citations, copied from the method source record.

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