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Скала за организационно доверие×Скала за организационно гражданско поведение×
ОбластОрганизационно поведениеОрганизационно поведение
СемействоProcess / pipelineProcess / pipeline
Година на възникване19961988
СъздателAneil K. MishraDennis W. Organ
ТипSelf-report scaleSelf-report scale
Основополагащ източникMishra, A. K. (1996). Organizational responses to crisis: The role of mutual trust and top management teams. Academy of Management Journal, 39(4), 842-865. link ↗Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9
Други названияOCB Scale, Williams & Anderson Scale
Свързани44
РезюмеThe Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.
ScholarGateНабор от данни
  1. v1
  2. 2 Източници
  3. PUBLISHED
  1. v1
  2. 2 Източници
  3. PUBLISHED

Към търсенето Изтегляне на слайдове

ScholarGateСравнение на методи: Organizational Trust Scale · Organizational Citizenship Behavior Scale. Извлечено на 2026-06-20 от https://scholargate.app/bg/compare