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مقياس الثقة التنظيمية×مقياس السلوك المواطني التنظيمي×
المجالالسلوك التنظيميالسلوك التنظيمي
العائلةProcess / pipelineProcess / pipeline
سنة النشأة19961988
صاحب الطريقةAneil K. MishraDennis W. Organ
النوعSelf-report scaleSelf-report scale
المصدر التأسيسيMishra, A. K. (1996). Organizational responses to crisis: The role of mutual trust and top management teams. Academy of Management Journal, 39(4), 842-865. link ↗Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9
الأسماء البديلةOCB Scale, Williams & Anderson Scale
ذات صلة44
الملخصThe Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.
ScholarGateمجموعة البيانات
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ScholarGateقارن الطرق: Organizational Trust Scale · Organizational Citizenship Behavior Scale. استُرجع بتاريخ 2026-06-20 من https://scholargate.app/ar/compare