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مقياس السلوك المواطني التنظيمي×مقياس الثقة التنظيمية×
المجالالسلوك التنظيميالسلوك التنظيمي
العائلةProcess / pipelineProcess / pipeline
سنة النشأة19881996
صاحب الطريقةDennis W. OrganAneil K. Mishra
النوعSelf-report scaleSelf-report scale
المصدر التأسيسيOrgan, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9Mishra, A. K. (1996). Organizational responses to crisis: The role of mutual trust and top management teams. Academy of Management Journal, 39(4), 842-865. link ↗
الأسماء البديلةOCB Scale, Williams & Anderson Scale
ذات صلة44
الملخصThe Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.The Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.
ScholarGateمجموعة البيانات
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  1. v1
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ScholarGateقارن الطرق: Organizational Citizenship Behavior Scale · Organizational Trust Scale. استُرجع بتاريخ 2026-06-19 من https://scholargate.app/ar/compare