方法证据记录
DeLone and McLean IS Success Model
The DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.
源记录
引文逐字复制自方法源记录。这些引文不代表任何层级的验证。
DeLone and McLean Information Systems Success Model
分类方法记录 · process-pipeline / information-systems
- DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. · DOI 10.1287/isre.3.1.60
- DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30. · DOI 10.1080/07421222.2003.11045748
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