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| Thang đo Lòng trung thành của Khách du lịch× | Thang đo động lực du lịch× | |
|---|---|---|
| Lĩnh vực | Quản trị du lịch | Quản trị du lịch |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 2000 | 1979 |
| Người khởi xướng≠ | Oppermann, M. | Crompton, J. L.; Iso-Ahola, S. E. |
| Loại | Self-report questionnaire | Self-report questionnaire |
| Công trình gốc≠ | Oppermann, M. (2000). Tourism destination loyalty. Journal of Travel Research, 39(1), 78-84. DOI ↗ | Plog, S. C. (1974). Why destination areas rise and fall in popularity. The Cornell Hotel and Restaurant Administration Quarterly, 14(4), 55-58. DOI ↗ |
| Tên gọi khác | TLS, Destination Loyalty Scale | TMS, Tourism Motivation Scale |
| Liên quan | 5 | 5 |
| Tóm tắt≠ | The Tourist Loyalty Scale (TLS) measures the extent to which visitors intend to return to a destination and recommend it to others, reflecting behavioral commitment and preference relative to competing destinations. Developed by Oppermann (2000) and refined across multiple tourism contexts, the TLS captures the ultimate outcome of satisfaction and destination image—willingness to invest time and money in repeat visitation and endorsement. As the true measure of competitive advantage in tourism, loyalty drives revenue stability, positive reputation, and ecosystem resilience. | The Travel Motivation Scale (TMS) measures the underlying reasons and psychological drivers that prompt individuals to take vacations and choose specific destinations. Developed by Crompton (1979) and Iso-Ahola (1982), and theoretically grounded in push–pull motivation theory, the TMS operationalizes intrinsic motivations (escape from routine, self-discovery, social connection) and destination-specific attractions (beaches, cultural sites, activities). Understanding travel motivation is central to destination positioning, experience design, and visitor segmentation, as different motivational profiles require different marketing messages and service configurations. |
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