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Thang đo Lòng trung thành của Khách du lịch×Thang đo động lực du lịch×
Lĩnh vựcQuản trị du lịchQuản trị du lịch
HọProcess / pipelineProcess / pipeline
Năm ra đời20001979
Người khởi xướngOppermann, M.Crompton, J. L.; Iso-Ahola, S. E.
LoạiSelf-report questionnaireSelf-report questionnaire
Công trình gốcOppermann, M. (2000). Tourism destination loyalty. Journal of Travel Research, 39(1), 78-84. DOI ↗Plog, S. C. (1974). Why destination areas rise and fall in popularity. The Cornell Hotel and Restaurant Administration Quarterly, 14(4), 55-58. DOI ↗
Tên gọi khácTLS, Destination Loyalty ScaleTMS, Tourism Motivation Scale
Liên quan55
Tóm tắtThe Tourist Loyalty Scale (TLS) measures the extent to which visitors intend to return to a destination and recommend it to others, reflecting behavioral commitment and preference relative to competing destinations. Developed by Oppermann (2000) and refined across multiple tourism contexts, the TLS captures the ultimate outcome of satisfaction and destination image—willingness to invest time and money in repeat visitation and endorsement. As the true measure of competitive advantage in tourism, loyalty drives revenue stability, positive reputation, and ecosystem resilience.The Travel Motivation Scale (TMS) measures the underlying reasons and psychological drivers that prompt individuals to take vacations and choose specific destinations. Developed by Crompton (1979) and Iso-Ahola (1982), and theoretically grounded in push–pull motivation theory, the TMS operationalizes intrinsic motivations (escape from routine, self-discovery, social connection) and destination-specific attractions (beaches, cultural sites, activities). Understanding travel motivation is central to destination positioning, experience design, and visitor segmentation, as different motivational profiles require different marketing messages and service configurations.
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ScholarGateSo sánh phương pháp: Tourist Loyalty Scale · Travel Motivation Scale. Truy cập ngày 2026-06-20 từ https://scholargate.app/vi/compare