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Lý thuyết về Ràng buộc (TOC)×Six Sigma DMAIC×
Lĩnh vựcQuản lý chất lượngQuản lý chất lượng
HọProcess / pipelineProcess / pipeline
Năm ra đời19902014
Người khởi xướngEliyahu GoldrattMotorola; Pyzdek & Keller
LoạiContinuous improvement frameworkStructured process improvement methodology
Công trình gốcGoldratt, E. M. (1990). Theory of Constraints. North River Press. ISBN: 978-0-88427-166-6Pyzdek, T., & Keller, P. (2014). The Six Sigma Handbook (4th ed.). McGraw-Hill. ISBN: 978-0-07-184053-9
Tên gọi khácTOC, Constraint Management, Bottleneck Theory, Kısıtlar TeorisiDMAIC Framework, Six Sigma Process Improvement Cycle, Define-Measure-Analyze-Improve-Control, Altı Sigma DMAIC
Liên quan33
Tóm tắtThe Theory of Constraints (TOC) is a management philosophy and continuous improvement framework introduced by Eliyahu Goldratt in his 1984 novel The Goal and formalized in his 1990 book. TOC holds that every system has at least one constraint — a bottleneck that limits the system's overall throughput — and that systematically identifying and addressing that constraint is the most effective lever for improving performance. It is widely applied in manufacturing, project management, supply chains, and service operations.Six Sigma DMAIC is a data-driven, five-phase process improvement methodology — Define, Measure, Analyze, Improve, and Control — used to reduce defects and process variation to fewer than 3.4 defects per million opportunities. Originating at Motorola in the 1980s and systematized by practitioners including Pyzdek and Keller, it is widely adopted in manufacturing, healthcare, finance, and service industries seeking sustained quality gains.
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