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| Six Sigma trong Y tế× | Lean Healthcare (Y tế Lean)× | |
|---|---|---|
| Lĩnh vực | Quản lý chăm sóc sức khỏe | Quản lý chăm sóc sức khỏe |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 1986 | 1988 |
| Người khởi xướng≠ | Motorola, Bill Smith, Mikel Harry | Taiichi Ohno, Toyota Production System |
| Loại≠ | Statistical quality improvement methodology | Continuous improvement methodology |
| Công trình gốc≠ | Harry, M. J., & Schroeder, R. (2000). Six Sigma: The Breakthrough Management Strategy. Currency. ISBN: 9780385494015 | Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗ |
| Tên gọi khác | Six Sigma Healthcare, DMAIC Healthcare | Lean Healthcare Management, Healthcare Lean |
| Liên quan | 5 | 5 |
| Tóm tắt≠ | Six Sigma is a data-driven quality improvement methodology originating at Motorola in 1986 that aims to reduce process variation and defects to achieve near-perfect quality (3.4 defects per million opportunities). In healthcare, Six Sigma uses statistical analysis and structured project methodology (DMAIC: Define-Measure-Analyze-Improve-Control) to reduce errors, improve safety, and enhance patient outcomes. | Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care. |
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