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| Phân tích nguyên nhân gốc rễ× | Value Stream Mapping (VSM)× | |
|---|---|---|
| Lĩnh vực | Quản lý chất lượng | Quản lý chất lượng |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 1986 | 1999 |
| Người khởi xướng≠ | Kaoru Ishikawa | Mike Rother & John Shook |
| Loại≠ | Structured causal-inference tool | Visual process analysis tool |
| Công trình gốc≠ | Ishikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. ISBN: 978-92-833-1036-7 | Rother, M., & Shook, J. (1999). Learning to See: Value Stream Mapping to Add Value and Eliminate Muda. Lean Enterprise Institute. ISBN: 978-0-9667843-0-5 |
| Tên gọi khác | Cause-and-Effect Analysis, Fishbone Analysis, Ishikawa Diagram, Kök Neden Analizi | VSM, Material and Information Flow Mapping, Lean Flow Mapping, Değer Akış Haritalama |
| Liên quan | 3 | 3 |
| Tóm tắt≠ | Root Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin. | Value Stream Mapping (VSM) is a lean management technique used to visualize, analyze, and improve the flow of materials and information required to bring a product or service from raw input to customer delivery. Introduced by Mike Rother and John Shook in their 1999 workbook Learning to See, VSM draws on the Toyota Production System tradition to expose waste, delays, and non-value-adding activities across the entire production value stream. |
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