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| Mô hình thành công hệ thống thông tin DeLone và McLean× | Chỉ số Sẵn sàng Công nghệ× | |
|---|---|---|
| Lĩnh vực | Hệ thống thông tin | Hệ thống thông tin |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 1992 | 2000 |
| Người khởi xướng≠ | DeLone & McLean | Ajay Parasuraman |
| Loại≠ | Multi-dimensional success framework | Likert-scale questionnaire |
| Công trình gốc≠ | DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗ | Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗ |
| Tên gọi khác≠ | D&M Model, IS Success Model, DM Model | TRI, Parasuraman Technology Readiness |
| Liên quan | 4 | 4 |
| Tóm tắt≠ | The DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact. | The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts. |
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