So sánh phương pháp

	Giá trị vòng đời khách hàng	Phân tích Phân khúc Thị trường
Lĩnh vực	Tiếp thị	Tiếp thị
Họ	Process / pipeline	Process / pipeline
Năm ra đời	1996	1980
Người khởi xướng	Robert Blattberg and John Deighton	Philip Kotler and William Perreault Jr.
Loại	Financial modeling methodology	Statistical segmentation methodology
Công trình gốc	Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191	Wedel, M., & Kamakura, W. A. (2002). Introduction to the Special Issue on Market Segmentation. International Journal of Research in Marketing, 19(3), 181-183.
Tên gọi khác	CLV, LTV, Customer Value	Customer Segmentation, Market Partitioning
Liên quan	5	5
Tóm tắt	Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.	Market Segmentation Analysis is a systematic approach to dividing a heterogeneous market into smaller, homogeneous groups (segments) that share similar needs, behaviors, preferences, or characteristics. Developed through advances in statistical clustering and customer analytics, this methodology enables companies to tailor marketing strategies, product offerings, and customer experiences to specific audience groups rather than treating the market as a single entity.