เปรียบเทียบวิธี

	มาตรวัดความพึงพอใจต่อการแพทย์ทางไกล	Patient Engagement Scale
สาขาวิชา	สารสนเทศสุขภาพ	สารสนเทศสุขภาพ
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	2009	2004
ผู้ริเริ่ม	Multiple researchers; consensus measure	Judith H. Hibbard, Janice Stockard, Ellen R. Mahoney, Martin Tusler
ประเภท	Self-report questionnaire	Self-report questionnaire
แหล่งต้นตำรับ	Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe.	Hibbard, J. H., Stockard, J., Mahoney, E. R., & Tusler, M. (2004). Development of the Patient Activation Measure (PAM): Conceptualizing and measuring activation in patients and consumers. Health Services Research, 39(4), 1005–1026.
ชื่อเรียกอื่น	TSS, Telemedicine Satisfaction	PES, Patient Engagement
ที่เกี่ยวข้อง	3	3
สรุป	The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.	The Patient Engagement Scale measures the degree to which patients take active responsibility for managing their health and healthcare. Developed by Hibbard and colleagues (2004), the Patient Activation Measure (PAM) operationalizes engagement as a progression from awareness of health issues through confident self-management, capturing the psychological, behavioural, and confidence dimensions essential for patient participation in shared decision-making and chronic disease management.