เปรียบเทียบวิธี

	System Usability Scale สำหรับแอปพลิเคชันสุขภาพ	มาตรวัดความพึงพอใจต่อการแพทย์ทางไกล
สาขาวิชา	สารสนเทศสุขภาพ	สารสนเทศสุขภาพ
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	1996	2009
ผู้ริเริ่ม	John Brooke	Multiple researchers; consensus measure
ประเภท	Self-report questionnaire	Self-report questionnaire
แหล่งต้นตำรับ	Brooke, J. (1996). SUS—A quick and dirty usability scale. In P. W. Jordan, B. Weerdmeester, A. Thomas, & I. L. McClelland (Eds.), Usability evaluation in industry (pp. 189–194). Taylor & Francis. ISBN: 978-0-7484-0635-1	Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe.
ชื่อเรียกอื่น	SUS-Health, System Usability Scale, SUS	TSS, Telemedicine Satisfaction
ที่เกี่ยวข้อง	3	3
สรุป	The System Usability Scale (SUS) is a rapid, validated tool for measuring perceived usability of digital products, widely adapted for health applications. Developed by John Brooke in 1996 and extensively validated by Bangor and colleagues, the 10-item SUS generates a single composite score reflecting users' subjective perception of ease of use, learnability, and overall system quality. Its simplicity and robustness have made it the de facto standard for usability assessment in health technology research.	The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.