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Social Media Engagement Scale×E-Learning Satisfaction Scale×
ÄmnesområdeInformationssystemInformationssystem
FamiljProcess / pipelineProcess / pipeline
Ursprungsår20112008
UpphovspersonHollebeek; Zhang & ZhuBolliger, Halupa, Chi & Kilduff
TypLikert-scale engagement measureLikert-scale satisfaction measure
UrsprungskällaZhang, X., & Zhu, F. (2012). Product reviews, information richness, and consumer purchasing behavior. Journal of Management Information Systems, 29(2), 7-36. link ↗Chi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗
AliasSocial Media Engagement, SME ScaleELSS, Online Learning Satisfaction
Närliggande44
SammanfattningThe Social Media Engagement Scale measures the intensity and quality of user participation and interaction with social media platforms and content. Developed by researchers including Hollebeek (2011) and informed by work on consumer engagement (Zhang & Zhu, 2012), the scale captures cognitive, emotional, and behavioral dimensions of how users interact with social platforms, brands, and online communities.The E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.
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  3. PUBLISHED

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ScholarGateJämför metoder: Social Media Engagement Scale · E-Learning Satisfaction Scale. Hämtad 2026-06-19 från https://scholargate.app/sv/compare