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| Skala procene komunikacije od strane pacijenta× | Skala poverenja u lekara× | |
|---|---|---|
| Oblast | Nega usmerena na pacijenta | Nega usmerena na pacijenta |
| Porodica | Process / pipeline | Process / pipeline |
| Godina nastanka≠ | 2009 | 1990 |
| Tvorac≠ | Marianne Haskard Zolnierek, Roxane Dimateo | Laurie Anderson, Robert Dedrick |
| Tip | Patient-reported | Patient-reported |
| Temeljni izvor≠ | Haskard Zolnierek, K. B., & DiMatteo, M. R. (2009). Physician communication and patient adherence to treatment: a meta-analysis. Medical Care, 47(8), 826-834. DOI ↗ | Anderson, L. A., & Dedrick, R. F. (1990). Development of the Trust in Physician Scale: A measure to assess interpersonal trust in patient-physician relationships. Psychological Reports, 67(3), 1091-1100. DOI ↗ |
| Drugi nazivi≠ | PRCS Clinician Communication, Communication Quality Scale | TPS, Interpersonal Trust Measure, Patient-Provider Trust Scale |
| Srodne | 4 | 4 |
| Sažetak≠ | The Patient-Reported Communication Scale (PRCS) is a brief, validated instrument that measures patients' perceptions of clinician communication quality in healthcare encounters. Developed through meta-analytic research by Haskard Zolnierek and DiMatteo, the PRCS assesses key dimensions of effective patient-clinician communication: clarity of explanations, listening, showing respect and empathy, and addressing patient concerns. The scale is used to evaluate clinician communication competence, identify training needs, and correlate communication quality with patient adherence, satisfaction, and health outcomes. | The Trust in Physician Scale (TPS) is an 11-item self-report instrument that measures the degree to which a patient trusts their physician, including dimensions of confidentiality, competence, honesty, and care. Developed by Anderson and Dedrick in 1990, the TPS assesses the patient's confidence that the physician acts in the patient's best interest, respects privacy, possesses the needed expertise, and is truthful. Trust in the physician-patient relationship is foundational to healthcare engagement and is strongly correlated with adherence, disclosure of sensitive information, and health outcomes. The TPS is widely used in research, quality improvement, and studies examining factors that build or erode physician trust. |
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