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Scala de Satisfacție E-Learning×Indicele de Pregătire Tehnologică×
DomeniuSisteme informaționaleSisteme informaționale
FamilieProcess / pipelineProcess / pipeline
Anul apariției20082000
Autorul originalBolliger, Halupa, Chi & KilduffAjay Parasuraman
TipLikert-scale satisfaction measureLikert-scale questionnaire
Sursa seminalăChi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
Denumiri alternativeELSS, Online Learning SatisfactionTRI, Parasuraman Technology Readiness
Înrudite44
RezumatThe E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGateCompară metode: E-Learning Satisfaction Scale · Technology Readiness Index. Preluat la 2026-06-17 de pe https://scholargate.app/ro/compare