Comparar métodos

	Escala de Satisfação com Telemedicina	Escala de Engajamento do Paciente
Área	Informática em saúde	Informática em saúde
Família	Process / pipeline	Process / pipeline
Ano de origem	2009	2004
Autor original	Multiple researchers; consensus measure	Judith H. Hibbard, Janice Stockard, Ellen R. Mahoney, Martin Tusler
Tipo	Self-report questionnaire	Self-report questionnaire
Fonte seminal	Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe.	Hibbard, J. H., Stockard, J., Mahoney, E. R., & Tusler, M. (2004). Development of the Patient Activation Measure (PAM): Conceptualizing and measuring activation in patients and consumers. Health Services Research, 39(4), 1005–1026.
Outros nomes	TSS, Telemedicine Satisfaction	PES, Patient Engagement
Relacionados	3	3
Resumo	The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.	The Patient Engagement Scale measures the degree to which patients take active responsibility for managing their health and healthcare. Developed by Hibbard and colleagues (2004), the Patient Activation Measure (PAM) operationalizes engagement as a progression from awareness of health issues through confident self-management, capturing the psychological, behavioural, and confidence dimensions essential for patient participation in shared decision-making and chronic disease management.