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Schatting van de betalingsbereidheid×Klantlevensduurwaarde×
VakgebiedMarketingMarketing
FamilieProcess / pipelineProcess / pipeline
Jaar van ontstaan19981996
GrondleggerKlaus Wertenbroch and Bernd SkieraRobert Blattberg and John Deighton
TypePrice research methodologyFinancial modeling methodology
Oorspronkelijke bronWertenbroch, K., & Skiera, B. (1998). Measuring Consumers' Willingness to Pay at the Point of Purchase. Journal of Marketing Research, 35(4), 460-469. link ↗Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191
AliassenPrice Elasticity Analysis, Valuation Estimation, Monetary Value ElicitationCLV, LTV, Customer Value
Verwant55
SamenvattingWillingness-to-Pay (WTP) estimation encompasses methods for quantifying the maximum price consumers are willing to pay for a product, service, or feature. Developed through advances in marketing research and behavioral economics, WTP estimation helps organizations set optimal prices, allocate marketing budgets, value product features, and understand customer value perception.Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.
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  1. v1
  2. 3 Bronnen
  3. PUBLISHED

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ScholarGateMethoden vergelijken: Willingness-to-Pay Estimation · Customer Lifetime Value. Geraadpleegd op 2026-06-19 via https://scholargate.app/nl/compare