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Balanced Scorecard in de Gezondheidszorg×DEA Ziekenhuisefficiëntie×
VakgebiedZorgmanagementZorgmanagement
FamilieProcess / pipelineProcess / pipeline
Jaar van ontstaan19921978
GrondleggerRobert Kaplan, David NortonAbraham Charnes, William Cooper, Edward Rhodes
TypeStrategic planning and management frameworkNon-parametric frontier estimation technique
Oorspronkelijke bronKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444. DOI ↗
AliassenHealthcare BSC, Balanced Scorecard HealthcareHospital DEA, Healthcare DEA
Verwant55
SamenvattingThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Data Envelopment Analysis (DEA) is a linear programming technique for measuring the relative efficiency of multiple hospitals using multiple inputs and outputs. Introduced by Charnes, Cooper, and Rhodes in 1978, DEA has become the standard method for benchmarking hospital performance in healthcare systems worldwide.
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  1. v1
  2. 3 Bronnen
  3. PUBLISHED

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ScholarGateMethoden vergelijken: Balanced Scorecard in Healthcare · DEA Hospital Efficiency. Geraadpleegd op 2026-06-20 via https://scholargate.app/nl/compare