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Skala Ketidak sopanan di Tempat Kerja×Soal Selidik Pengalaman Pemulihan×
BidangKesihatan PekerjaanKesihatan Pekerjaan
KeluargaProcess / pipelineProcess / pipeline
Tahun asal20012007
PengasasLilia M. Cortina, Vicki J. Magley, Janet H. Williams, Regina D. Langhout; based on incivility concept by Andersson & PearsonSabine Sonnentag, Carsten Fritz
JenisSelf-report questionnaireSelf-report questionnaire
Sumber perintisAndersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471. DOI ↗Sonnentag, S., & Fritz, C. (2007). The Recovery Experience Questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12(3), 204-221. DOI ↗
AliasWIS, Negative Acts Questionnaire (NAQ) - adaptedREQ
Berkaitan55
RingkasanThe Workplace Incivility Scale (WIS) is an assessment tool measuring exposure to low-intensity interpersonal mistreatment in occupational settings. Based on the concept of 'incivility' developed by Andersson and Pearson, and operationalized by Cortina and colleagues in 2001, the WIS captures rude, condescending, and hostile communication, excluding the overt aggression characteristic of workplace bullying or harassment. Workplace incivility is increasingly recognized as a significant occupational health risk with consequences for employee wellbeing, productivity, and organizational culture.The Recovery Experience Questionnaire (REQ) is an assessment tool measuring the quality and dimensions of off-work recovery from occupational stress. Developed by Sonnentag and Fritz in 2007, the REQ evaluates four key recovery experiences: psychological detachment from work, relaxation, mastery, and control. The instrument is grounded in conservation of resources theory and provides insights into how employees restore wellbeing during non-work time, which is crucial for preventing burnout and maintaining work engagement.
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ScholarGateBandingkan kaedah: Workplace Incivility Scale · Recovery Experience Questionnaire. Dicapai 2026-06-18 daripada https://scholargate.app/ms/compare