Organizational Resilience Scale
Organizational Resilience refers to an organization's capacity to anticipate disruptions, withstand shocks, and adapt effectively to changing circumstances while maintaining core identity and functionality. Weick and Sutcliffe (2007) argue that resilience is not primarily about avoiding disruption but about developing capability to sense threats early, respond rapidly, and learn from shocks. The COVID-19 pandemic exposed organizational resilience gaps: firms with diversified supply chains, flexible workforce arrangements, and adaptive cultures recovered faster than those with fragile, optimized-for-efficiency structures. This scale measures organizational resilience across three dimensions: readiness (preparation for uncertainty), response capability (speed and agility in crisis), and adaptive learning (capturing and applying lessons).
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- Weick, K. E., & Sutcliffe, K. M. (2007). Managing the unexpected: Resilient performance in an age of uncertainty. Jossey-Bass. · URL
- Coutu, D. L. (2002). How resilience works. Harvard Business Review, 80(5), 46–52. · URL
- Stephens, J. P., & Carmeli, A. (2016). Leveraging employee engagement for competitive advantage: The human resource management perspective. Journal of Organizational Effectiveness, 3(2), 171–189. · URL
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