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Tiešsaistes uzticamības skala×Tehnoloģiskās gatavības indekss×
NozareInformācijas sistēmasInformācijas sistēmas
SaimeProcess / pipelineProcess / pipeline
Izcelsmes gads20002000
AutorsWalker & Johnson; Jarvenpaa et al.Ajay Parasuraman
TipsLikert-scale trust measureLikert-scale questionnaire
PirmavotsWalker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
Citi nosaukumiConsumer Trust, Web TrustTRI, Parasuraman Technology Readiness
Saistītās44
KopsavilkumsThe Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGateSalīdzināt metodes: Online Trust Scale · Technology Readiness Index. Izgūts 2026-06-19 no https://scholargate.app/lv/compare