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Red Tape Measurement×Administrative Burden Analysis×
分野Public AdministrationPublic Administration
系統Process / pipelineProcess / pipeline
提唱年20002015
提唱者Barry BozemanDonald Moynihan, Pamela Herd & Hope Harvey
種類Survey-based organizational measurementCost-typology policy analysis
原典Bozeman, B. (2000). Bureaucracy and Red Tape. Upper Saddle River, NJ: Prentice Hall. ISBN: 9780137566501Moynihan, D., Herd, P., & Harvey, H. (2015). Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions. Journal of Public Administration Research and Theory, 25(1), 43–69. DOI ↗
別名Red Tape Assessment, Bureaucratic Red Tape Measurement, Organizational Red Tape AnalysisAdministrative Burden Assessment, Learning Psychological and Compliance Cost Analysis, Citizen-State Burden Analysis
関連44
概要Red tape measurement is the systematic assessment of burdensome organisational rules and procedures that impose compliance costs without advancing the legitimate purposes the rules were meant to serve. The approach was given rigorous theoretical foundations by Barry Bozeman, whose 2000 book Bureaucracy and Red Tape defined red tape precisely so that it could be studied rather than merely complained about. Crucially, the framework distinguishes pathological red tape from legitimate, functional rules, and separates the objective existence of rules from managers' and employees' perceptions of them. Its goal is to measure how much red tape an organisation carries, where it comes from, and what it costs in performance and morale.Administrative burden analysis examines the costs that individuals experience when they interact with the state to claim benefits, comply with obligations or access public services. Articulated by Donald Moynihan, Pamela Herd and Hope Harvey in their influential 2015 article, the framework decomposes these costs into three types: learning costs of finding out about and understanding a program, psychological costs of stress and stigma, and compliance costs of the time, paperwork and effort required to participate. The central claim is that burdens are consequential — they suppress program take-up and access — and that they are often the product of political choices rather than mere administrative accident. The analysis makes these hidden costs visible and traces who bears them.
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