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医療における待ち行列理論×人員配置比率分析×
分野医療経営学医療経営学
系統Process / pipelineProcess / pipeline
提唱年19091990
提唱者Agner Krarup ErlangHealthcare operations and nursing research
種類Stochastic modeling and optimization techniqueQuantitative workforce planning methodology
原典Erlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
別名Healthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
関連55
概要Queuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
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ScholarGate手法を比較: Queuing Theory in Healthcare · Staffing Ratio Analysis. 2026-06-20に以下より取得 https://scholargate.app/ja/compare