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Citizen Report Card×Participatory Poverty Assessment×
分野Development StudiesDevelopment Studies
系統Process / pipelineProcess / pipeline
提唱年20022000
提唱者Samuel Paul and the Public Affairs Centre, Bangalore, IndiaWorld Bank (Deepa Narayan; Caroline Robb); building on Robert Chambers's participatory tradition
種類Sample-survey-based public-service feedback methodParticipatory qualitative poverty analysis method
原典Paul, S. (2002). Holding the State to Account: Citizen Monitoring in Action. Bangalore: Books for Change. ISBN: 9788187380474Narayan, D., Patel, R., Schafft, K., Rademacher, A., & Koch-Schulte, S. (2000). Voices of the Poor: Can Anyone Hear Us? New York: Oxford University Press for the World Bank. ISBN: 9780195216011
別名CRC, Citizen Report Card Survey, Public Service Report Card, User Satisfaction Report CardPPA, Participatory Poverty Study, Voices of the Poor Method, Participatory Poverty Diagnosis
関連44
概要The Citizen Report Card (CRC) is a social-accountability method that uses a representative sample survey to gather systematic feedback from the users of public services, producing comparative 'report card' ratings of satisfaction, access, reliability, and corruption. Pioneered by Samuel Paul and the Public Affairs Centre in Bangalore, India, in the mid-1990s, it provides an aggregate, quantitative, citywide or regional measure of service quality — distinguishing it from the local, qualitative Community Scorecard — and uses public dissemination and media advocacy to pressure agencies to improve.A Participatory Poverty Assessment (PPA) is an instrument for understanding poverty from the perspective of poor people themselves, using participatory methods to elicit their own definitions, experiences, and priorities rather than imposing externally fixed indicators. Pioneered by the World Bank in the 1990s and made famous by the multi-country 'Voices of the Poor' study, the PPA combines participatory rural appraisal tools with a deliberate concern to influence policy, complementing rather than replacing the quantitative household surveys on which official poverty measurement rests.
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ScholarGate手法を比較: Citizen Report Card · Participatory Poverty Assessment. 2026-06-25に以下より取得 https://scholargate.app/ja/compare