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Skala Kepercayaan Daring×Kuesioner Model Penerimaan Teknologi×
BidangSistem InformasiSistem Informasi
KeluargaProcess / pipelineProcess / pipeline
Tahun asal20001989
PencetusWalker & Johnson; Jarvenpaa et al.Fred Davis
TipeLikert-scale trust measureLikert-scale questionnaire
Sumber perintisWalker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340. DOI ↗
AliasConsumer Trust, Web TrustTAM, Davis TAM
Terkait44
RingkasanThe Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.The Technology Acceptance Model (TAM) is a foundational framework introduced by Fred Davis in 1989 to explain user adoption of information technology. Published in MIS Quarterly, TAM posits that perceived usefulness and perceived ease of use are the primary determinants of technology acceptance, regardless of an individual's prior computer experience or technical background.
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ScholarGateBandingkan metode: Online Trust Scale · Technology Acceptance Model Questionnaire. Diakses 2026-06-19 dari https://scholargate.app/id/compare