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Model Keberhasilan Sistem Informasi DeLone dan McLean×Indeks Kesiapan Teknologi×
BidangSistem InformasiSistem Informasi
KeluargaProcess / pipelineProcess / pipeline
Tahun asal19922000
PencetusDeLone & McLeanAjay Parasuraman
TipeMulti-dimensional success frameworkLikert-scale questionnaire
Sumber perintisDeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
AliasD&M Model, IS Success Model, DM ModelTRI, Parasuraman Technology Readiness
Terkait44
RingkasanThe DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGateBandingkan metode: DeLone and McLean IS Success Model · Technology Readiness Index. Diakses 2026-06-19 dari https://scholargate.app/id/compare