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Audit Klinis×Balanced Scorecard dalam Layanan Kesehatan×
BidangManajemen Pelayanan KesehatanManajemen Pelayanan Kesehatan
KeluargaProcess / pipelineProcess / pipeline
Tahun asal19891992
PencetusUK National Health Service and healthcare quality movementsRobert Kaplan, David Norton
TipeSystematic quality review methodologyStrategic planning and management framework
Sumber perintisInstitute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
AliasMedical Audit, Healthcare Quality AuditHealthcare BSC, Balanced Scorecard Healthcare
Terkait55
RingkasanClinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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ScholarGateBandingkan metode: Clinical Audit · Balanced Scorecard in Healthcare. Diakses 2026-06-20 dari https://scholargate.app/id/compare