HCAHPS Hospital Consumer Assessment Survey
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a 27-item, CMS-mandated patient experience survey administered to a random sample of hospital inpatients after discharge. Launched in 2006 by the Centers for Medicare & Medicaid Services and the Agency for Healthcare Research and Quality, HCAHPS measures patient perceptions of hospital care across 10 key composites: communication with nurses, communication with physicians, responsiveness to patient needs, pain management, communication about medications, discharge information, cleanliness and quietness of the hospital environment, and overall rating of the hospital. HCAHPS is publicly reported on the CMS Hospital Compare website, incorporated into hospital payment incentive programs, and is one of the most widely recognized measures of hospital quality from the patient perspective.
स्रोत रिकॉर्ड
विधियों के स्रोत रिकॉर्ड से उद्धरण शब्दशः कॉपी किए गए हैं। इनसे किसी भी दावे-स्तरीय सत्यापन का अनुमान नहीं लगाया गया है।
- Centers for Medicare & Medicaid Services and Agency for Healthcare Research and Quality. (2006). Hospital Consumer Assessment of Healthcare Providers and Systems. U.S. Department of Health and Human Services. · URL
- Hargraves, J. L., Hays, R. D., & Cleary, P. D. (2003). Psychometric properties of the Agency for Healthcare Research and Quality's Healthcare Experiences with Care questionnaire. Health Services Research, 38(6), 1457–1479. · URL
- Jaipaul, C. K., & Rosenthal, G. E. (2005). Are differences in medical complications, length of stay, and mortality rate useful markers of hospital quality? Journal of Hospital Medicine, 1(2), 107–118. · URL
क्यूरेटेड दावे
साक्ष्य लेज़र में दावे बने हुए हैं, प्रत्येक का अपना मूल्यांकन है।
जब लेज़र में कोई दावा नहीं होता है तो यह दृश्य दावा मूल्यांकन का आविष्कार नहीं करता है।
संबंधित विधियाँ
विधि ग्राफ़ से उत्पन्न और मशीन-अनुशंसित संबंध के रूप में दिखाए गए हैं — किसी भी साक्ष्य दावे का अनुमान नहीं लगाया गया है।