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स्वास्थ्य सेवा में कतार सिद्धांत×स्टाफिंग अनुपात विश्लेषण×
क्षेत्रस्वास्थ्य सेवा प्रबंधनस्वास्थ्य सेवा प्रबंधन
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष19091990
प्रवर्तकAgner Krarup ErlangHealthcare operations and nursing research
प्रकारStochastic modeling and optimization techniqueQuantitative workforce planning methodology
मौलिक स्रोतErlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
उपनामHealthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
संबंधित55
सारांशQueuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
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