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Lean Healthcare×स्वास्थ्य सेवा में संतुलित स्कोरकार्ड×
क्षेत्रस्वास्थ्य सेवा प्रबंधनस्वास्थ्य सेवा प्रबंधन
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष19881992
प्रवर्तकTaiichi Ohno, Toyota Production SystemRobert Kaplan, David Norton
प्रकारContinuous improvement methodologyStrategic planning and management framework
मौलिक स्रोतOhno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
उपनामLean Healthcare Management, Healthcare LeanHealthcare BSC, Balanced Scorecard Healthcare
संबंधित55
सारांशLean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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