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डीईए अस्पताल दक्षता×स्वास्थ्य सेवा में संतुलित स्कोरकार्ड×
क्षेत्रस्वास्थ्य सेवा प्रबंधनस्वास्थ्य सेवा प्रबंधन
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष19781992
प्रवर्तकAbraham Charnes, William Cooper, Edward RhodesRobert Kaplan, David Norton
प्रकारNon-parametric frontier estimation techniqueStrategic planning and management framework
मौलिक स्रोतCharnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444. DOI ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
उपनामHospital DEA, Healthcare DEAHealthcare BSC, Balanced Scorecard Healthcare
संबंधित55
सारांशData Envelopment Analysis (DEA) is a linear programming technique for measuring the relative efficiency of multiple hospitals using multiple inputs and outputs. Introduced by Charnes, Cooper, and Rhodes in 1978, DEA has become the standard method for benchmarking hospital performance in healthcare systems worldwide.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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