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ग्राहक आजीवन मूल्य×बाजार विभाजन विश्लेषण×
क्षेत्रविपणनविपणन
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष19961980
प्रवर्तकRobert Blattberg and John DeightonPhilip Kotler and William Perreault Jr.
प्रकारFinancial modeling methodologyStatistical segmentation methodology
मौलिक स्रोतBlattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191Wedel, M., & Kamakura, W. A. (2002). Introduction to the Special Issue on Market Segmentation. International Journal of Research in Marketing, 19(3), 181-183. DOI ↗
उपनामCLV, LTV, Customer ValueCustomer Segmentation, Market Partitioning
संबंधित55
सारांशCustomer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.Market Segmentation Analysis is a systematic approach to dividing a heterogeneous market into smaller, homogeneous groups (segments) that share similar needs, behaviors, preferences, or characteristics. Developed through advances in statistical clustering and customer analytics, this methodology enables companies to tailor marketing strategies, product offerings, and customer experiences to specific audience groups rather than treating the market as a single entity.
ScholarGateडेटासेट
  1. v1
  2. 3 स्रोत
  3. PUBLISHED
  1. v1
  2. 3 स्रोत
  3. PUBLISHED

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