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नैदानिक ​​लेखापरीक्षा (Clinical Audit)×स्वास्थ्य सेवा में संतुलित स्कोरकार्ड×
क्षेत्रस्वास्थ्य सेवा प्रबंधनस्वास्थ्य सेवा प्रबंधन
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष19891992
प्रवर्तकUK National Health Service and healthcare quality movementsRobert Kaplan, David Norton
प्रकारSystematic quality review methodologyStrategic planning and management framework
मौलिक स्रोतInstitute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
उपनामMedical Audit, Healthcare Quality AuditHealthcare BSC, Balanced Scorecard Healthcare
संबंधित55
सारांशClinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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