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מצוינות מאוזנת (Balanced Scorecard) בבריאות×ביקורת קלינית×
תחוםניהול מערכות בריאותניהול מערכות בריאות
משפחהProcess / pipelineProcess / pipeline
שנת המקור19921989
הוגה השיטהRobert Kaplan, David NortonUK National Health Service and healthcare quality movements
סוגStrategic planning and management frameworkSystematic quality review methodology
מקור מכונןKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗
כינוייםHealthcare BSC, Balanced Scorecard HealthcareMedical Audit, Healthcare Quality Audit
קשורות55
תקצירThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Clinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.
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ScholarGateהשוואת שיטות: Balanced Scorecard in Healthcare · Clinical Audit. אוחזר בתאריך 2026-06-20 מתוך https://scholargate.app/he/compare