Comparer des méthodes

	Sense-Making Methodology	Wilson Information Behavior Model
Domaine	Library Information Science	Library Information Science
Famille	Process / pipeline	Process / pipeline
Année d'origine	1998	1999
Auteur d'origine	Brenda Dervin	Tom D. Wilson
Type	Methodology and metaphor for studying how people make sense across discontinuity	Macro-model of information behaviour from need through seeking to use
Source fondatrice	Dervin, B. (1998). Sense-making theory and practice: an overview of user interests in knowledge seeking and use. Journal of Knowledge Management, 2(2), 36-46.	Wilson, T. D. (1999). Models in information behaviour research. Journal of Documentation, 55(3), 249-270.
Alias	Dervin Sense-Making, Situation-Gap-Use Model, Sense-Making Approach, Gap-Bridging Methodology	Wilson Model of Information Behaviour, Wilson 1981 / 1996 Model, Nested Model of Information Behaviour, Intervening Variables Model
Apparentées	3	3
Résumé	Sense-Making Methodology, developed by Brenda Dervin from the 1970s onward and synthesized in her 1998 overview, is a theory and method for studying how people construct meaning as they move through life and are repeatedly stopped by gaps in their understanding. Its central metaphor pictures a person moving through time-space, halted at a moment of discontinuity (a gap), and building a bridge across it by seeking and using information. Rather than classifying users by demographic traits, Sense-Making asks what situation a person was in, what gap or question they faced, and what help or use they sought — the situation-gap-use triad — elicited through the distinctive Time-Line and Micro-Moment interview. The approach reframes information not as an objective thing transmitted but as a construction people make sense of in context.	Tom Wilson's models of information behaviour, first sketched in his 1981 paper 'On user studies and information needs' and revisited in his 1999 'Models in information behaviour research,' provide an overarching map of how information behaviour arises and unfolds. Information need is treated not as a primitive but as something secondary to more basic human needs, emerging from a person-in-context. That need drives information-seeking behaviour, but the path from need to seeking is shaped by intervening variables — psychological, demographic, role-related, environmental and source-related — that act as barriers or enablers, and by activating mechanisms drawn from theories of stress and coping, risk and reward, and self-efficacy. The resulting seeking can take several modes, and information processing and use feed back to alter the original need.