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Töökoha ebaviisakuse skaala×Kopenhaageni läbipõlemise inventuur×
ValdkondTöötervishoidTöötervishoid
PerekondProcess / pipelineProcess / pipeline
Tekkeaasta20012005
LoojaLilia M. Cortina, Vicki J. Magley, Janet H. Williams, Regina D. Langhout; based on incivility concept by Andersson & PearsonTage Søren Kristensen, Margrethe Borritz, Ebbe Villadsen, Karl B. Christensen
TüüpSelf-report questionnaireSelf-report questionnaire
AlgallikasAndersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471. DOI ↗Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: a new tool for the assessment of burnout. Work & Stress, 19(3), 192-207. DOI ↗
RööpnimetusedWIS, Negative Acts Questionnaire (NAQ) - adaptedCBI
Seotud55
KokkuvõteThe Workplace Incivility Scale (WIS) is an assessment tool measuring exposure to low-intensity interpersonal mistreatment in occupational settings. Based on the concept of 'incivility' developed by Andersson and Pearson, and operationalized by Cortina and colleagues in 2001, the WIS captures rude, condescending, and hostile communication, excluding the overt aggression characteristic of workplace bullying or harassment. Workplace incivility is increasingly recognized as a significant occupational health risk with consequences for employee wellbeing, productivity, and organizational culture.The Copenhagen Burnout Inventory (CBI) is a multidimensional burnout assessment tool designed to measure exhaustion and disengagement in occupational settings. Developed by Kristensen and colleagues in 2005, the CBI distinguishes among personal, work-related, and client-related burnout, making it particularly valuable for healthcare, education, and social service professions.
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ScholarGateVõrdle meetodeid: Workplace Incivility Scale · Copenhagen Burnout Inventory. Loetud 2026-06-19 aadressilt https://scholargate.app/et/compare