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Balanced Scorecard tervishoius×Lean Healthcare×
ValdkondTervishoiukorraldusTervishoiukorraldus
PerekondProcess / pipelineProcess / pipeline
Tekkeaasta19921988
LoojaRobert Kaplan, David NortonTaiichi Ohno, Toyota Production System
TüüpStrategic planning and management frameworkContinuous improvement methodology
AlgallikasKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
RööpnimetusedHealthcare BSC, Balanced Scorecard HealthcareLean Healthcare Management, Healthcare Lean
Seotud55
KokkuvõteThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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ScholarGateVõrdle meetodeid: Balanced Scorecard in Healthcare · Lean Healthcare. Loetud 2026-06-20 aadressilt https://scholargate.app/et/compare