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Uuringud reklaami tõhususe hindamiseks×Net Promoter Score×
ValdkondTurundusTurundus
PerekondProcess / pipelineProcess / pipeline
Tekkeaasta1990s2003
LoojaMarketing Science Institute and Media Effectiveness researchersFrederick F. Reichheld
TüüpExperimental and observational evaluation methodologyLoyalty metric
AlgallikasErdem, T., & Sun, B. (2002). A Fuzzy Aspect Model for CRM System Selection. Decision Support Systems, 29(3), 475-487. link ↗Reichheld, F. F. (2003). The One Number You Need to Grow. Harvard Business Review, 81(12), 46-54. link ↗
RööpnimetusedAd Effectiveness Testing, Campaign Evaluation, Marketing AttributionNPS, Net Promoter System
Seotud54
KokkuvõteAdvertising Effectiveness Studies are research methods designed to measure the impact of advertising campaigns on consumer awareness, attitudes, purchase intention, and sales. Developed through work in marketing science and media measurement, these studies employ experimental designs, multivariate analysis, and attribution modeling to isolate the effect of advertising from other market factors.Net Promoter Score (NPS) is a customer loyalty and satisfaction metric developed by Fred Reichheld in 2003, measured through a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The metric categorizes respondents into promoters, passives, and detractors, providing a straightforward indicator of customer advocacy and business growth potential.
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ScholarGateVõrdle meetodeid: Advertising Effectiveness Study · Net Promoter Score. Loetud 2026-06-19 aadressilt https://scholargate.app/et/compare