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Escala de Satisfacción con la Telemedicina×Escala de Compromiso del Paciente×
CampoInformática de la saludInformática de la salud
FamiliaProcess / pipelineProcess / pipeline
Año de origen20092004
Autor originalMultiple researchers; consensus measureJudith H. Hibbard, Janice Stockard, Ellen R. Mahoney, Martin Tusler
TipoSelf-report questionnaireSelf-report questionnaire
Fuente seminalOr, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe. link ↗Hibbard, J. H., Stockard, J., Mahoney, E. R., & Tusler, M. (2004). Development of the Patient Activation Measure (PAM): Conceptualizing and measuring activation in patients and consumers. Health Services Research, 39(4), 1005–1026. DOI ↗
AliasTSS, Telemedicine SatisfactionPES, Patient Engagement
Relacionados33
ResumenThe Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.The Patient Engagement Scale measures the degree to which patients take active responsibility for managing their health and healthcare. Developed by Hibbard and colleagues (2004), the Patient Activation Measure (PAM) operationalizes engagement as a progression from awareness of health issues through confident self-management, capturing the psychological, behavioural, and confidence dimensions essential for patient participation in shared decision-making and chronic disease management.
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ScholarGateComparar métodos: Telemedicine Satisfaction Scale · Patient Engagement Scale. Recuperado el 2026-06-20 de https://scholargate.app/es/compare